Training Coordinator

Regular Full-Time


ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that our customers can move ahead with confidence. With more than 45 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so it can adapt without compromising standards.

Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement, and measure the efficacy of new clinical treatments while ensuring patient safety. Over the past four years, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, Biotechs, and CROs have relied on ERT solutions in 9,500+ studies spanning three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly – and with confidence. For more information, go to or follow us on LinkedIn, Twitter, and Facebook.


Training Coordinator

Focus on maintenance of procedural documents, company training records and occasionally conducting internal trainings. The Document Management Specialist / Training Coordinator serves as the main point of contact and is responsible for independently supporting all employees in ERT’s Philadelphia location. This position regularly works with the international department team members.


In this role, you will:

  • Maintain the company’s departmental training programs and the company’s training documentation records through the administration of the ERT Training Tool.
  • Work with department managements to document and maintain current training programs for all department positions.
  • Ensure that all training records submitted are complete and accurate.
  • Administer the ERT Training Tool application.
  • Maintain the company’s controlled documents through the administration of the ERT Training Tool.
  • Ensure that all quality documents and operational documents and records designated as "controlled" are maintained in compliance with regulatory authorities and internal standards
  • Implement procedures to ensure consistent maintenance of all controlled documents
  • Maintain systems to accurately track and retrieve documents upon request.
  • Perform reviews of quality documents for completeness and accuracy.
  • Provide regular compliance and SOP (Standard Operating Procedures) status reports of central file contents through the use of document-tracking database.
  • May provide appropriate training for company personnel.
  • Maintain and decide on SOP deviations for controlled documents and records submitted from ERT departments.
  • Support the implementation of new/revised data systems, technologies, and methods to improve ERT services or support Operation expansion.
  • Provide support for the execution of the Employee Orientation program, working closely with the Human Resources Department.
  • May assist departments, when requested and with the agreement of QA management, with training development and delivery.
  • Assist departments, when requested with collection, organization and management of documentation to support the QA department.

The duties and responsibilities listed in this job description represent the major responsibilities of the position.  ERT reserves the right to amend or change these duties. Other duties and responsibilities may be assigned, as required.  This job description and any attachments do not constitute or represent a contract.


The ideal candidate will offer:

  • Bachelor Degree or equivocal experience (e.g. Technical Documentation or Technical Writing) required.
  • Preferred 2-3 years of related business experience in maintaining and managing of technical or human resources related documents and training materials.
  • Ability and desire to coach other staff members in instructional design & training skills.
  • Knowledge of maintaining electronic documents and records in a high regulated work environment (e.g. pharmaceutical drug development or medical device manufacturing) preferred.
  • Experience working in a global team and international environment desirable.
  • Experience as a trainer is desirable.
  • Very good skills in German and English language - Fluent in written and speaking.
  • Excellent organizational and communication skills.
  • Aptitude for IT tools (e.g. MS Office and database systems) and Document Control Management system tools.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 



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