ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.
Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring patient safety. Since 2014, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, biotechs and CROs have relied on ERT solutions in 10,000+ studies spanning more than three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly — and with confidence.
We are looking to hire a Senior Director, Enterprise Business Systems and Desktop Services to lead and direct a technical team to deliver high quality technical and support services, business applications and desktops that achieve ERT’s business needs while managing the development and day-to-day operations of our enterprise business applications.
Essential Duties and Responsibilities:
Define policies, procedures, communications and training for the following:
Other Duties and Responsibilities:
Effectively collaborate and communicate with ERT Lines of Business, Executive Management and other IT Service teams to report out enterprise systems and desktop services operational status
Requires a performance driven leader that has the ability to communicate effectively (oral, written, presentation) across all levels, understands and has first-hand knowledge of enterprise ERP, CRM, HR business systems architecture, implementation methodologies and is able to manage among multiple initiatives in order to lead proactively.
Requires a demonstrated track record in organizational transformation, global leadership, and workplace technology support/services domain experience to build and evolve a strong leadership team and staff that is service oriented
The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. ERT reserves the right to amend or change this job description to meet the needs of ERT. This job description and any attachments do not constitute or represent a contract.
Qualifications and Skills Needed
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.