Sales Associate

Job Location Global Opportunity | Global Opportunity
Regular Full-Time


The goal for the Sales Associate is to increase bookings and revenue from ERT’s existing client projects.


ERT is a global data and technology company that minimizes uncertainty and risk in clinical trials so that customers can move ahead with confidence. With nearly 50 years of clinical and therapeutic experience, ERT balances knowledge of what works with a vision for what’s next, so we can adapt without compromising standards.

Powered by the company’s EXPERT® technology platform, ERT’s solutions enhance trial oversight, enable site optimization, increase patient engagement and measure the efficacy of new clinical treatments while ensuring patient safety. Since 2014, more than half of all FDA drug approvals came from ERT-supported studies. Pharma companies, biotechs and CROs have relied on ERT solutions in 10,000+ studies spanning more than three million patients to date. By identifying trial risks before they become problems, ERT enables customers to bring clinical treatments to patients quickly — and with confidence.


  • Identify, research and recommend new products and services for on-going projects based on client recommendations/requests and competitive intelligence. 
  • Coordinate with the project management and business development teams to identify, recommend and schedule in-person client visits when appropriate. 
  • Communicate with clients regarding services, the customer experience, potential problems, etc. 
  • Cross selling and up-selling. 
  • Prepare change order documentation in coordination with ERT legal team.
  • Drive change order opportunities to signature.
  • Maintain and update ERT’s sales database with on-going opportunity values.
  • Monitor client behavior, identify trends in change order volume and value. 

Other Duties and Responsibilites:

  • Support Operations/Project Management in evaluating scope changes for on-going projects.
  • Support sales account teams in business-generating efforts, as needed.
  • Participates in meetings with Sales Operations team, Sales meetings, and other departmental meetings as needed.
  • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications to ensure team growth and benchmark strategies.
  • Provides other support and take on other responsibilities as defined by management.
  • Performs other duties, assignments or special projects as needed.

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract.



  • Minimum Bachelor’s degree in business, communications, marketing, or a closely related field is strongly preferred. However, any equivalent combination of education and experience sufficient to perform job duties may be considered. 


  • 1-2 years’ experience in commercial sales (inside or outside) with a good understanding of concepts, practices, and procedures.
  • Pharmaceutical and/or CRO, or related commercial background preferred, but not required.
  • Experience in a fast paced, multi-task environment; ability to work independently and under pressure.
  • Exceptional computer skills (MS office suite minimum).
  • Exceptional organizational skills.
  • Excellent personal interaction skills, professional telephone and client interaction skills.
  • Excellent judgment, attention to detail, communication and customer skills plus the ability to work as part of a team as well as individual contributor.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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