• Translations Coordinator

    Job Location US-MA-Boston | US-PA-Pittsburgh
    Monday-Friday, 9-5pm
    Regular Full-Time
  • Overview

    ERT is the leading cloud platform solutions provider that captures quality efficacy and safety endpoints, harmonizes data from any clinical source system, and delivers real-time insights for optimum trial performance – innovating better health for over 40 years and tomorrow. ERT’s combination of technology, services, and consulting increases the accuracy and reliability of patient data and improves the efficiency of the clinical development process throughout the product lifecycle.  ERT provides sponsors and CROs with the most widely deployed solutions in centralized Cardiac Safety, Respiratory, Suicide Risk Assessment, and Clinical Outcome Assessments (COAs including patient, clinician, and observer reported outcomes).  ERT is a global organization with headquarters in Philadelphia, PA and offices throughout the U.S., U.K., Japan, Geneva, and Germany.


    The Clinical Systems Translations Coordinator is responsible for facilitating the language translation process for products that are deployed globally and must work closely with 3rd party translations vendors to translate product solutions.


    1. Work with ERT’s Project Management team to schedule and scope translations projects, and drive completion of translations-related milestones per the schedule.
    2. Work as a client-facing project team member responsible for providing translations recommendations as well as project plans for the client, and for also presenting capabilities and issue resolution.
    3. Utilize the technical process required to implement translations into devices, and use technical troubleshooting skills
    4. Coordinate with translations vendors to deliver work per schedule requirements and defined scope; this includes initiating new projects with the vendor, and tracking status and progress of all assigned projects.
    5. Review the work product of the translation agency for completeness and escalate and mitigate quality of delivery issues.
    6. Manage the life cycle of translations-issues from identification through to preventative action.


    1. Use and troubleshoot internal tools to implement translations
    2. Support Quality Control & Assurance/Validation by fixing defects related to translations during the software testing process.
    3. Represent the Clinical Systems Translations department in client meetings.
    4. Educate other functional areas and translations vendors on the translations process.
    5. Evaluate translations processes for continuous improvement, and participate on cross-functional teams to drive improvement initiatives.
    6. Other duties as assigned by management.

    The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  This job description and any attachments do not constitute or represent a contract.


    • Bachelors degree
    • Strong proofreading and attention to detail is required
    • Minimum 1-3 years Project Coordination/Project Management experience
    • Proven track record for adhering to timelines and being a productive cross-functional team member
    • Comfortable using new technology, corporate software, and MSOffice


    • HTML experience
    • Ability to troubleshoot software applications
    • Familiarity with working in highly-regulated environments is preferred, and working in a Life Science and/or Translations-related industry is a plus
    • Familiarity with software development industry


    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protecte


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