R&D Program Manager

Job Location US-PA-Pittsburgh | US-PA-Philadelphia | US-MA-Medford | US-NY-Rochester
Regular Full-Time


The R&D Program Manager is responsible for leading one or more R&D programs of technology development projects and enforcing standards of practice for R&D program and project management. The R&D Program Manager will lead efforts within their programs to adopt industry standard process frameworks and tools, drive organizational structures to optimize value delivery, and facilitate continuous improvement efforts with regards to quality system processes and culture. The R&D Program Manager supports R&D Portfolio Management in developing, collecting, and evaluating metrics and business cases for the creation and maintenance of the R&D program portfolio. 


  1. Plans, directs, and coordinates activities to manage and implement a program from contract /proposal initiation to final operational stage including the transition into “business-as-usual”; plans, schedules, monitors, and reports on activities related to the program. 
  2. Ensures that programs are managed to realise business benefits and that program management is informed by an awareness of current technical developments.
  3. Takes full responsibility for the definition, documentation and successful completion of complex projects (typically with significant business, political, or high-profile impact, and high-risk dependencies). 
  4. Adopts and adapts project management methods and tools, selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. 
  5. Ensures that effective project control, change control, risk management and testing processes are maintained.  
  6. Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders.
  7. Defines the approach/policy and sets standards for the support provided for managing and monitoring portfolios, programs, and projects. This can also include: the governance/management of resources,  directing and leading the implementation and on-going operation of an effective service organisation, ensuring delivery of effective services/resources in line with current and planned demand and reviewing the effective provision.
  8. Leads substantial improvement programs. 
  9. Seeks out, identifies, proposes, and initiates capability improvement activities within the organisation typically driven by the need to enhance performance, satisfy new business opportunities or to respond to external drivers. 
  10. Selects frameworks, approaches and techniques for use. Plans and manages the evaluation or assessment of organisational capabilities. Devises solutions and leads change initiatives including communication, transition and implementation activities. 
  11. Takes action to exploit opportunities to deliver measurable, beneficial impacts upon operational effectiveness. Monitors international, national, and sector trends in order to establish the needed capability.
  12. Champions the value of new ways of working to address internal and external opportunities and threats arising from changes in technology, society and business models. 
  13. Sets direction and leads in the introduction and use of organisation design techniques, methodologies and tools to change and improve organisation structures and culture to deliver business outcomes. 
  14. Plans and leads organisation design activities; identifies alternatives, assesses feasibility, and recommends solutions. 
  15. Identifies major changes affecting the organisation, and mobilises resources to implement changes. Initiates the definition of new organisation boundaries, and creates future organisation design, including location strategy and the number of locations required. 
  16. Outlines performance measurement objectives and the high-level implementation approach.
  17. Ensures that there is a business perspective on how any new technical capabilities will be integrated into the business, including planning around key business cycles, selecting appropriate customers for migration, etc. 
  18. Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies. 
  19. Ensures sites deliver site implementation plans that align with the overall plan. Tracks and reports against these activities to ensure progress. 
  20. Defines and manages the activities to ensure achievement of the projected business benefits after delivery. 
  21. Outlines key business engagement messages that need to be communicated throughout the program/project.
  22. Promotes the change program vision to staff at all levels of the business operation, brings order to complex situations, and keeps a focus on business objectives. 
  23. Works with operational managers to ensure maximum improvements are made in the business operations as groups of projects deliver their products into operational use. 
  24. Maintains the business case for funding the program and confirms continuing business viability of the program at regular intervals.




  • Manages and coaches the Agile Release Train (ART) as the Release Train Engineer (RTE) fully complying with the set of responsibilities defined for this role by Scaled Agile Framework (SAFe).
  • Up to 20% Domestic and International travel to facilitate global engineering teams.


The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  ERT reserves the right to amend or change this job description to meet the needs of ERT.  This job description and any attachments do not constitute or represent a contract.



  • BA, BS or equivalent, PMP preferred.
  • Demonstrated Project & Program Management skills or experience within the industry. Related business experience (project manager and/or equivalent) typically gained over several years.
  • SAFe RTE Certification or equivalent preferred



  • 8 – 10 years’ Program Management or Senior Project Management experience in a technical role (software engineering or IT infrastructure)
  • 2 - 4 years’ experience in a regulators industry, with an emphasis on Project Management 
  • A thorough understanding of Program Life Cycle management controls, with a thorough understanding of the Software Development Life Cycle (SDLC) and the costs and complexities of infrastructure and software deployment projects.
  • Demonstrated ability to mentor staff. Ability to manage and delegate work as part of a team in a matrix environment 
  • Excellent organizational, interpersonal, time management, and prioritization skills 
  • Excellent verbal and written communication skills, including ability to communicate effectively in English 
  • Detail oriented and demonstrated responsiveness to inquiries and requests 


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 





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